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Frequently Asked Questions

Everything about how to create a shipment

I want to send a pallet, is that possible?
Yes, our system has options for multiple types and you can also add custom box sizes. If you are having difficulty please let us know and we will check what is possible.

Tracking your shipment

What is Track & Trace?
Track and trace is a logistics system that monitors and records a parcel's journey in real-time, providing both senders and recipients with visibility into the status of their shipment.
How Does a Track and Trace System Work?
A track and trace system works by assigning a unique tracking code to a package. This code is used to monitor the package's progress through scans and updates at various logistics points along the shipping route.
What Technologies Are Used in Track and Trace?
Track and trace systems utilize various technologies, including GPS tracking, barcode scanning, RFID technology, and digital registration systems for real-time updates and data processing.
Why Is Track and Trace Important for Customers?
Track and trace is important for customers because it provides transparency about the location and expected delivery date of their packages, building trust and peace of mind during the shipping process.
Parcel International